Dr Anthony Lynham

STATE MEMBER FOR STAFFORD

Strengthening consumer protection for seniors in retirement villages and manufactured homes parks

Restoring fairness for the 42,000 people living in retirement villages

13 July 2017 –

With over 60,000 Queenslanders living in either a retirement village or residential park, it is important that the laws that regulate these industries protect people from being ripped off and taken advantage of.

Which is why I am proud to be part of a Government that is taking real, important action to reform the industry.

The Palaszczuk Government has announced that we will amend the Retirement Villages Act and the Manufactured Homes Park Act to give people the rights they deserve and bring some fairness back into the industry. This is something that residents have been crying out for and we have listened and we are delivering.

The reforms will:

  • Require simplified, standard contracts
  • Require on-going fees and charges to be clearly declared upfront
  • Introduce a minimum 21 days required to evaluate the contract before signing
  • Make exit fees and payments and preparing a unit for resale fairer
  • Implement dispute resolution processes, and
  • Introduce enforceable behaviour standards for village operators.

These are great reforms that are the result of the advocacy of the community. We must ensure Queensland seniors can enjoy peace of mind in their retirement years – these reforms will make sure that people can retire with dignity and respect and not have to worry about hidden fees and expenses.